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  25 January 2012

  Network Rail Appoints Retail Active as its Mystery Shopping Partner
  

  23 January 2012

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Blast Off at Retail Active Head Office

Tue, 17 May 2011 10:29:00

Retail Active the leading Mystery Shopping and customer experience agency plans to expand its workforce and has moved to new larger offices. Retail Active has had an incredible year with trading significantly ahead of expectations. We work with some of the most recognised brands on the planet. To cope with the exacting demands of our international customers it is essential that we have the team and resources to deliver an outstanding service experience. After careful consideration we chose the International Space Innovations Centre in Oxfordshire as the new HQ for Retail Active. The office has recently been opened by Prince Andrew the Duke of York following a multi million pound investment in technology and systems. Our entire business relies heavily on the most advanced Mystery Shopping and customer insight system available. The Space Innovations Centre gives us the unrivalled advantage of being at the heart of the UK Space industry. This gives us added benefits of being able to use and share some of the tremendous technologies and facilities available on the campus. Already we have attracted some of the brightest talent in the country to join us in our quest to be the Mystery Shopping Company of choice. In addition to being able to visit the state of the art offices, our clients will be pleased to know they can use our multi million pound conference facilities including the unique space wall, the largest video wall in the United Kingdom. Commenting on the news, Julian Chamberlain CEO of Retail Active said ‘Now is the right time for us to move to the word class facilities that the Space Centre has to offer. Retail Active is a brand that delivers excellence and this is very much reflected in everything we do. Our exciting growth plans for the future require our team to have the systems, facilities and environment to operate flawlessly. The new £40m space centre monitors satellites in orbit; Retail Active’s new office is equipped with screens displaying high resolution images from satellites. Commenting, Julian Chamberlain stated that this unique facility provides Retail Active’s valued clients with the opportunity to launch Mystery Shopping and Brand Audit programmes with a difference!