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9 news articles found. Showing 1 to 9.Back | 1 | Next

Retail Active Leads Mystery Shopping Within The Hotel Sector

 14 April 2008
As the hospitality industry moves toward achieving higher standards than ever, the measuring and defining of customer service standards is essential. Exceptional levels of customer service are vit...
Retail Active Leads Mystery Shopping Within The Hotel Sector  


Retail Active launches new '' Passion for Service'' Mystery Diner Programme

 03 April 2008
This new Mystery Dining Programme has been developed to recognise excellence amongst restaurant staff, whist at the same time identifying areas where service could be improved. The purpose of the ‘Pas...
Retail Active launches new '' Passion for Service'' Mystery Diner Programme  


Customer Service Training Games Exported to Russia

 25 March 2008
Gamethingy are very proud to have exported our award winning Customer Service Training games to Russia. We are used to supplying our products all over the world. Over the past few months we have ha...
Customer Service Training Games Exported to Russia  


Retail Active Awarded Porsche Cars, Dealership Audit Contract

 12 March 2008
Retail Active the brand audit company have been awarded a prestigious contract to audit Porsche Dealerships operating standards, within the UK. The Retail Active team were awarded the Porsche cont...
Retail Active Awarded Porsche Cars, Dealership Audit Contract  


In Pursuit of Perfection – Retail Active wins Lexus Contract

 04 February 2008
The Retail Active team have successfully won the prestigious Lexus Audit contract. The contract was awarded against stiff competition from four other companies that also achieved the final stage of th...
In Pursuit of Perfection – Retail Active wins Lexus Contract  


Its Official – Fun Is The Best Way To Learn About Customer Service

13 November 2007
Extensive tests and research by Gamethingy the board game training company conclude that the most important element in the education of a human being is playing and having fun. Memory retention is imp...
Its Official – Fun Is The Best Way To Learn About Customer Service  


Retail Active Delivers Coaching Visits to 250 Stores

 16 October 2007
We are proud to have recently completed coaching visits to over 250 supermarket stores in the UK. The purpose of the coaching visits was threefold: Firstly to check that the stores were complying ...
Retail Active Delivers Coaching Visits to 250 Stores  


Sequential Solutions Launch New Training Games Website

 04 September 2007
Sequential Solutions, our sister company has launched a unique new training game portfolio. Following the phenomenal success of our specially made training games produced on a ''bespoke basis'' for cl...
Sequential Solutions Launch New Training Games Website  


Sequential Solutions Wins National Training Award

 09 August 2006
Sequential Solutions, our sister company is proud to have won a National Training Award for training hundreds of people in the food service sector. Our expertise in delivering food and beverage tr...
Sequential Solutions Wins National Training Award  


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Retail Active: Customer research evaluation, enabling clients to deliver 'Flawless Execution' of their offer Retail Active: providing the superior mystery shopping service on behalf of premium clientele Retail Active: providing brand and retail audits for premium brands and prestigious businesses