Retail Active, business intelligence

Latest News

RETAIL ACTIVE JOINS MSPA EUROPE


18 September 2009
Retail Active has attained the prestigious European membership of the Mystery Shopping Providers Association (MSPA).

The MSPA is the professional trade association dedicated to improving service quality using Mystery Shopping and Customer Experience measurement strategies.

To become a member of such a highly regarded organisation Retail Active had to demonstrate its professional standards and ethical approach to business.

Members span the globe with only a handful of carefully selected companies representing the United Kingdom.

On the achieving membership Managing Director, Julian Chamberlain commented “Being accepted by MSPA is a huge privilege and one we take very seriously indeed. We recognise the importance and professional standing of MSPA. This is an association who tirelessly works to raise ever higher standards in our industry. Retail Active aim to be at the forefront of excellence and we are delighted to be endorsed by them.”

ends
Retail Active, Start Electron, Fermi Avenue, Harwell Science and Innovation Campus, Harwell, Oxfordshire, OX11 0QR
+44 (0)1235 438413 www.retailactive.com

Press inquiries: John Hemmingway 0115 960 5734 - 0786 764 1983 – john@jhcomms.com

RETAIL ACTIVE JOINS MSPA EUROPE

View all articles.

Retail Active: Customer research evaluation, enabling clients to deliver 'Flawless Execution' of their offer Retail Active: providing the superior mystery shopping service on behalf of premium clientele Retail Active: providing brand and retail audits for premium brands and prestigious businesses