Our expertise in the automotive sector is extensive. We provide the ultimate automotive mystery shopping experience giving you unequalled business intelligence about the performance of your car dealership network.
Our unique service includes the purchase of a fleet of your vehicles to conduct part of our mystery shopping programme. We believe that this is an essential part of providing you with the business intelligence required and eradicates the potential for inaccuracies by using untrained mystery shoppers just because they have access to your brand of car.
Each of our automotive mystery shopping programmes is developed specifically to meet our clients bespoke requirements. Our experience in this area has enabled us to develop programmes as follows:
- Mystery shopping to purchase a car (new or resale)
- Mystery shopping to service a car
- Mystery shopping to have a car repaired with a minor fault i.e. electric window or cigarette lighter not working
- Email enquiry
- Telephone enquiry
There is no other mystery shopping company that purchases its own cars to perform mystery shopping programmes, we do this because we are passionate about the quality of service we provide.
We offer the most detailed and unique automotive mystery shopping service available, at a price you will find compelling.
We are the fastest growing mystery shopping and brand audit providers, offering sophisticated 24/7 web based reportage and business intelligence for discerning clients.
If you would like to learn more about our automotive audit programmes please click here.
If you would like to know more about Retail Active call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom