The leisure, retail and hospitality sectors are becoming increasingly competitive with customer service becoming a key battleground for success.
By working with you we can help increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability.
Our Mystery Shopping service helps identify the gap between what you want to deliver and the actual experiences your customers receive.
Our Auditing Services measure performance against agreed company policies, procedures and legislation requirements.
The sophisticated Retail Active reportage system enables us to personally design programmes and reportage specific to your business.
Our highly trained teams visit entire chains in only a few weeks, giving you “State of the Nation” visibility of your brand whenever you want.
If you would like to know more about Retail Active call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom