Retail Active, business intelligence
National Training AwardsMystery Shoppers Academy of Great Britain

Become a Client

The leisure, retail and hospitality sectors are becoming increasingly competitive with customer service becoming a key battleground for success.

By working with you we can help increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability.

Our Mystery Shopping service helps identify the gap between what you want to deliver and the actual experiences your customers receive.

Our Auditing Services measure performance against agreed company policies, procedures and legislation requirements.

The sophisticated Retail Active reportage system enables us to personally design programmes and reportage specific to your business.

Our highly trained teams visit entire chains in only a few weeks, giving you “State of the Nation” visibility of your brand whenever you want.

We are passionate about the service we provide and our service is backed up by our unique Risk Free Trial and Service Guarantee, so you never need worry.

If you would like to know more about Retail Active call us on +44 (0) 1235 438413, we would love to hear from you.

You can contact us by post at the address below or by email.

Postal Address:

  • Retail Active
  • Sequential Solutions Ltd
  • Start Electron
  • Fermi Avenue
  • Harwell Science and Innovation Campus
  • Oxfordshire
  • OX11 0QR
  • United Kingdom

www.retailactive.com

Retail Active: Customer research evaluation, enabling clients to deliver 'Flawless Execution' of their offer Retail Active: providing the superior mystery shopping service on behalf of premium clientele Retail Active: providing brand and retail audits for premium brands and prestigious businesses