We are the leading provider of Brand Audit and Mystery Shopping programmes for premium brands and prestige businesses.
We operate in a range of diverse business sectors, such as Retail, Hotels, Automotive, Supermarkets, Cruise Operators, Restaurants, Pub Retail, Banking and more.
We are dedicated to helping increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability.
All of our brand audit and shopping teams undergo full training and brand orientation before they conduct any work for any of our clients. This ensures you receive maximum benefit and we deliver excellence. Retail Active is the only Brand Audit and Mystery Shopping company to offer this level of expertise.
Our Brand Audit programmes can help deliver a step change in productivity and profitability for your business.
In today’s competitive environment there is clear recognition that delivering flawless execution of your business model provides a substantial competitive advantage and achieves increased sales and profitability!
Our Brand Audit programmes go way above the measurement of service delivery in isolation, they identify and measure customer visible and customer invisible areas of business.
This is a totally unique service for prestige operators who recognise that in order to achieve flawless execution you need to maintain an environment that enables success.
Our Brand Audit programmes measure brand essentials and critical components of complex prestige businesses. The Brand Audit programmes are credited with significantly improving the quality of environment, whilst substantially reducing large capital expenditure programmes. This coupled with ongoing assessment of business compliance and adherence to processes has led to a step change in productivity and profitability.
Our Brand Audit and Mystery Customer programmes are unique, our systems are the most advanced and proactive available.
At Retail Active we have substantial experience in delivering large scale prestige Brand Audit programmes. We gather business intelligence to enable you to make strategic business decisions about the future direction of your brand.
We are passionate about helping businesses to deliver consistent and flawless service and offer a unique portfolio of Brand Audit and Mystery Shopping services.
The Retail Active processes and systems are designed to eliminate inconsistency and to give you confidence in the business intelligence we gather.
In every case we support you with:
- A bespoke Brand Audit programme
- Feedback and reportage at a frequency required by you 24/7
- Dedicated client support team
- Trained team of experts
- Most advanced and proactive reportage system available
- Instant alerts for areas of excellence or serious non compliance
We are experts in the provision of every aspect of Brand Audit programmes. If you would like to know more about the prestige Brand Audit services we offer at Retail Active call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom