Retail Active, business intelligence

Car Dealership Mystery Shopping Programmes

We provide the ultimate car dealership mystery shopping experience giving you unequalled business intelligence about the performance of your car dealership network.

Our unique service includes the purchase of a fleet of your vehicles to conduct part of our mystery shopping programme. We believe that this is an essential part of providing you with the business intelligence required and eradicates the potential for inaccuracies by using untrained mystery shoppers just because they have your brand of car.

There is no other mystery shopping company that purchases its’ own cars to complete mystery shopping programmes, we do this because we are passionate about the quality of service we provide.

Each of our car dealership mystery shopping programmes is developed specifically to meet our clients bespoke requirements. Our experience in this area has enabled us to develop programmes as follows

  • Mystery shopping to purchase a car (new or resale)
  • Mystery shopping to service a car
  • Mystery shopping to have a car repaired with a minor fault i.e. electric window or cigarette lighter not working
  • Email enquiry
  • Telephone enquiry

We offer the most detailed and unique car dealership mystery shopping service available, at a price you will find compelling.

We are the fastest growing mystery shopping and brand audit providers, offering sophisticated 24/7 web based reportage and business intelligence for discerning clients.

If you would like to learn more about our car dealership audit programmes please view our Car Dealership Audits page.

If you would like to know more about Retail Active call us on +44 (0) 1235 438413, we would love to hear from you.

You can contact us by post at the address below or by email.

Postal Address:

  • Retail Active
  • Sequential Solutions Ltd
  • Start Electron
  • Fermi Avenue
  • Harwell Science and Innovation Campus
  • Oxfordshire
  • OX11 0QR
  • United Kingdom

www.retailactive.com

Retail Active: Customer research evaluation, enabling clients to deliver 'Flawless Execution' of their offer Retail Active: providing the superior mystery shopping service on behalf of premium clientele Retail Active: providing brand and retail audits for premium brands and prestigious businesses