Not only are we are the fastest growing Mystery Shopping and Brand Audit providers we are also the only company of its genre to offer award winning customer service training.
Over the past decade we have trained tens of thousands of people. When it comes to Customer Service Training we are the experts. Our approach is radically different to any other training provider. The training we deliver is alive and participative where everyone is enabled to make a positive difference in the workplace.
We make this profound difference by using our award winning Customer Service Training simulations and games. This unique approach is an exhilarating method of learning that examines the barriers to world-class service and enables you to embed a world class customer service culture within your team and organisation.
This unique Customer Service Training approach enables the implementation of meaningful actions to achieve flawless execution of your customer service delivery and strategy.
If your objective is to deliver outstanding customer service and substantially grow sales then we can help your team gain a real understanding of the customer service challenges. We can show how world-class service can flourish within your business.
Each time our Customer Service Training programme is used, it will take you on a journey of the customer service experience and pinch points in your organisation. We will help determine not only the customer service issues you may face, but critically it will enable you to determine a plan of action to affect a change in customer service culture.
The Retail Active Customer Service Training programme is totally unique and unavailable from any other source. Once experienced you will have a clear understanding of how effective this method of training is, as well as having the competence and skill to deliver world-class service, again and again.
If you would like to know more about the Retail Active Customer Service Training programme call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom