Retail Active, business intelligence

Customer Service Training Tools

If your goal is to offer outstanding customer service whilst continuously growing sales then the Customer Service Training Game is the must have training tool.

The Customer Service Training Game is a journey through the customer service pinch points and issues pertinent to your own organisation. Content includes topics such as how to deal with complaints, sales opportunities and service excellence.

Customer Delight

Our original Customer Service Training Game is designed for 6 people to explore the dynamics of delivering outstanding service within your business.

Trainees playing the Customer Service Training Game will get a deeper understanding of just how important it is to delight your customers.

There are literally hours of training materials as well as the opportunity to personalise Customer Service Training Game question cards to your own requirements. It guarantees team involvement and is fun to play.

Customer Delight

The Customer Service Training Game is serious training in a game environment and provides a unique opportunity to explore the essentials of good service in a relaxed, fun environment.

It can cost up to five times as much to attract new customers than keep the ones you already have. The new Customer Service Training Game has been developed to help make a real difference within your service culture. Providing outstanding service is business critical.

If you would like to know more about our Retail Active training games call us on +44 (0) 1235 438413, we would love to hear from you.

You can contact us by post at the address below or by email.

Postal Address:

  • Retail Active
  • Sequential Solutions Ltd
  • Start Electron
  • Fermi Avenue
  • Harwell Science and Innovation Campus
  • Oxfordshire
  • OX11 0QR
  • United Kingdom

www.retailactive.com

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