Welcome to the most advanced and proactive mystery shopping and brand audit experience available.
Our quest is simple, "to enable you to achieve flawless execution of your brand".
Retail Active is the leading provider of mystery shopping and brand audit programmes for premium brands and prestige businesses.
We specialise in prestige business sectors, such as, Hotels, Retail, Cruise Operators, Automotive, Pubs and Bars, Restaurants and much, much more.
Our teams undergo full brand orientation before they conduct any visits for any of our clients. This ensures you receive maximum benefit and we deliver excellence.
We help increase customer satisfaction, boost sales performance and build staff competence, resulting in increased profitability.
Our Mystery Shopping and Brand Audit programmes are unique, our systems are the most advanced and proactive available.
Every one of our programmes are developed to meet your business objectives, we are totally client driven. Retail Active is different to any other Mystery Shopping Company. View 10 reasons why Retail Active is different.
- All of our reportage information is web based and instantly available to distribute electronically or by hard copy
- Our reporting system is available 24/7 in genuine real time
- We offer a unique hassle free switching service where we provide seamless integration of new programmes without the loss of historical data, processes or procedures
- Retail Active are founding members of the Mystery Shoppers Academy of Great Britain and National Training Award winners for customer service
- We provide unlimited client specific reporting options from Executive Summaries to in-depth, multi variant analysis.
- Online web based access to Excel, Word, PowerPoint, PDF reporting and presentations
The Retail Active processes and systems are designed to eliminate inconsistency and to give you confidence in the business intelligence we gather.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom