We are the leading provider of hotel audits for leisure, hospitality and tourism businesses. Our audit programmes are developed to provide performance analysis for prestige hotels, spas and restaurants.
Our experience in providing hotel audits is extensive. We are passionate about the service we provide. Our quality measurement and reporting systems are the most advanced and proactive available.
We develop and design detailed hotel audit programmes in any area of hotel management, sales or rooms reservation procedures.
We provide detailed programmes in the following areas:
- Sales Audits
- Operational Audits
- Food & Beverage Audits
- Health, Hygiene and Safety Audits
- Legislative compliance
- Policies and Procedure Audits
- Standards and Facility Audits
All of our hotel audit programmes are developed with the purpose of establishing the following:
- Performance against the brand criteria
- Measure and reportage by department
- Sales and profit opportunity
- Cumulative hotel and brand audit measurement
- Training and competence gap
- Cumulative performance of the group and trading regions
Our hotel services audits are bespoke and individually designed for our clients. We operate web based 24/7 reportage, which enables you to drill down to comprehensive, detailed and objective levels of information. The hotel services audit software is the most advanced and proactive audit reportage available.
Every member of our team is trained to exacting standards, this enables them to fully appreciate what you are seeking to achieve as well as having an eye for detail and support to deliver your hotel services audit programme.
Our programmes are developed with you to ensure that they are focussed to achieve the desired result. We seek to understand not only what you want to audit, but also what your concerns are. This is crucial in helping to develop a meaningful and sustainable programme that will help achieve your required performance results.
Each time we implement a hotel services audit we support you with:
- A bespoke hotel services audit programme
- Dedicated client support team
- Most advanced and proactive reportage system available
- Feedback and reportage at a frequency required by you
- Trained team of experts
- Instant alerts for areas of excellence or serious non compliance
We are experts in the provision hotel services audit programmes. If you would like to know more about the audit services we offer at Retail Active call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- OX11 0QR
- United Kingdom