Our Programmes
At Retail Active we measure and collate information each and every part of the customer journey. We examine the customer experience from initial thoughts to their lasting impressions of your business.
Mystery Shopping is only one part of the holistic service we offer. Just as important is the powerful information we gain from:
- On-line surveys
- Focus groups
- Telephone Mystery Calls
- Email Mystery Enquiries
- E-commerce Mystery Enquiries
- Retail and Brand Audits
- Compliance Checks
Understanding this data can be key to creating positive improvements on your brand...and business.
All of our Mystery Shopping programmes are bespoke and unique. Each one is designed specifically for our valued clients. We are able to offer this detailed level of Mystery Shopping service because our systems are the most advanced and proactive available.
Our Mystery Shopping service is backed up by our unique Risk Free Trial and Service Guarantee, so you never need worry.
Mystery Shopping enables you to learn what your customers already know. Retail Active are market leaders of Mystery Shopping for prestige and premium brand businesses.
If you would like to know more about Retail Active call us on +44 (0) 1235 438413, we would love to hear from you.
You can contact us by post at the address below or by email.
Postal Address:
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- Oxfordshire
- OX11 0QR
- United Kingdom
