Quality of Our Mystery Shoppers
At Retail Active we have a higher expectation of the information provided by our shoppers than a typical mystery shopping company.
We are so passionate about the service we provide that we launched the Mystery Shopping Academy of Great Britain to ensure that we diligently screen and evaluate all of the shoppers we use.
A Retail Active mystery shopper must be highly detailed, organised and responsible. This is so important to us that we are the only Mystery Shopping Company that trains every Mystery Shopper for every assignment.
Each potential mystery shopper must complete client specific evaluations before they are allocated to a client’s project to ensure honest, reliable and quality reporting.
To ensure that we provide the highest standards we continually monitor and assess our team to ensure they continue to deliver quality mystery shopping evaluations. We pledge in our Service Guarantee to provide the highest quality mystery shopping programmes to our clients. In support of that we review each mystery shopping report before it is submitted to our clients for completeness and accuracy.
Using shoppers that are well trained and motivated, results in high quality, credible mystery shop results every time. We guarantee it.
If you would like to know more about Retail Active Mystery Shopping and Audit Services call us on +44 (0) 1235 856575, we would love to hear from you.
You can contact us by post at the address below or by email.
Postal Address:
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- Oxfordshire
- OX11 0QR
- United Kingdom
