Training Awards
The National Training Awards are the UK's number one accolade for businesses, organisations and individuals who have achieved lasting excellence and success through training.
As part of the process of winning the prestigious National Training Award we had to demonstrate the substantial business benefits and impact that our training programmes generate.
We are proud to have been awarded such a highly regarded accolade and hope you agree with us that it is further testimony to the importance we place on delivering customer service excellence in everything we do.
We believe our customer service training is the ultimate customer service training programme available.
If your goal is to offer outstanding customer service whilst continuously growing sales then our Customer Service Training is the perfect solution.
We have developed a unique training approach in to a business simulation game. Our Customer Service Training programme is fun, powerful and exhilarating way of learning. It helps those that play it gain a real understanding of what great customer service is and how it can flourish within your business.
Our award winning Customer Service Training can be used to support your own learning programmes or as a stand-alone training programme.
The Customer Service Training business simulation takes you on a journey through the customer service pinch points and issues pertinent to your own organisation. Content includes topics such as how to deal with complaints, sales opportunities and service excellence.
If the results of your Mystery Shopping Programme or Brand Audit identifies a requirement to improve the customer service culture in your organisation, then this could be the solution you are looking for.
We guarantee that participants on our Customer Service Training Courses will gain a deeper understanding of just how important it is to delight your customers.
This award winning gamethingy Customer Service Training is a unique customer service training approach and is not available from any other Mystery Shopping or Brand Audit company.
If you would like to know more about Retail Active call us on +44 (0) 1235 438413, we would love to hear from you.
You can contact us by post at the address below or by email.
Postal Address:
- Retail Active
- Sequential Solutions Ltd
- Start Electron
- Fermi Avenue
- Harwell Science and Innovation Campus
- Oxfordshire
- OX11 0QR
- United Kingdom
