I have found Retail Active very helpful throughout my time at Euro Garages. They have coped well with all the recent growth we have had without sacrificing the consistent service they provide us with. If anything they continuously try to improve the service they provide us with by upgrading the online systems and taking us through the customer journey at our flagship site at Beehive to find ways of improving the services they offer. They have been very accommodating when meeting our ever changing business needs and I would definitely recommend them to anyone out there looking for a mystery shopper solution.